Frequently Asked Questions

Getting Started

9Stream is a streaming service that allows our customers all over to watch a wide variety of premium movies, events, and shows such as THE SWAP. With 9Stream, you can enjoy unlimited viewing of our content.

9Stream is available on your phone, laptop, tablet, TV. Simply download the mobile app on the Google Play Store or Apple App Store and enjoy live streams, premium videos and popular shows on your mobile/tablet. Prefer watching on a bigger screen? Just go to on your laptop/PC! OR download app for your TV.

Make sure you meet the following requirements to get optimal experience. Apple devices: iPhone 5 and above, iOS9 or later Android devices: 4.4 and above PCs: Windows XP, Vista, 7, 8 and 10 Mac: OSX and above Supported browsers: Chrome 40+, Safari 7+ and IE11.

No, you will need to sign up for an account to watch 9Stream contents. You can also freely browse our catalogue before signing up.

To sign-out, just navigate your way to the homepage, and click on the account section. Click on logout and this logs you out.

We try to ensure that even on slow internet speed you will have a great experience. It is advisable you make use of faster speed as, it is always going to be better.


Subscriptions are allowed only after a currently running package has expired. Nevertheless, you can migrate from a package to another without any hidden charges.

MasterCards or VisaCards can be used as seen when attempting to subscribe.

You can select any of the currently available payment methods on the website.

9Stream offers four (4) subscription packages to suit your needs. These are the Daily, Weekly, Monthly and 3-Month subscription packages. Select a package at your convenience and get access to stream 9Stream content.