Frequently Asked Questions

Getting Started

9Stream is a streaming service that allows our customers all over to watch a wide variety of premium movies, events, and shows such as THE SWAP. With 9Stream, you can enjoy unlimited viewing of our content.

9Stream is available on your phone, laptop, tablet, TV. Simply download the mobile app on the Google Play Store or Apple App Store and enjoy live streams, premium videos and popular shows on your mobile/tablet. Prefer watching on a bigger screen? Just go to 9Stream.live on your laptop/PC! OR download app for your TV.

Make sure you meet the following requirements to get optimal experience. Apple devices: iPhone 5 and above, iOS9 or later Android devices: 4.4 and above PCs: Windows XP, Vista, 7, 8 and 10 Mac: OSX and above Supported browsers: Chrome 40+, Safari 7+ and IE11.

No, you will need to sign up for an account to watch 9Stream contents. You can also freely browse our catalogue before signing up.

To sign-out, just navigate your way to the homepage, and click on the account section. Click on logout and this logs you out.

We try to ensure that even on slow internet speed you will have a great experience. It is advisable you make use of faster speed as, it is always going to be better.

Payments

Subscriptions are allowed only after a currently running package has expired. Nevertheless, you can migrate from a package to another without any hidden charges.

MasterCards or VisaCards can be used as seen when attempting to subscribe.

You can select any of the currently available payment methods on the website.

9Stream offers four (4) subscription packages to suit your needs. These are the Daily, Weekly, Monthly and 3-Month subscription packages. Select a package at your convenience and get access to stream 9Stream content.

How to Vote

Once you have registered and activated your account on 9stream, you have to be logged in to vote for any person

Each votes cost 10 Naira (Nigerian Currency).

To vote for a user, you are required to fund your wallet with any amount. To fund your wallet click on the fund your wallet menu once you are logged in to fund your wallet with an amount suitable by you.

You are only allowed to vote a celebrity for a maximum of 50 times only

How to Nominate

Once you have registered and activated your account on 9stream, you have to be logged in to nominate any person to join the swap show

Each nomination cost 10 Naira (Nigerian Currency).

To nominate a user, you are required to fund your wallet with any amount. To fund your wallet click on the fund your wallet menu once you are logged in to fund your wallet with an amount suitable by you. After which you can click on the nominate participant menu located under your dashboard menu to nominate a participant or celebrity.

You are only allowed to nominate a participant or celebrity for a maximum of 50 times only